Customer Service: +919799124131

FAQs

1. How does a customer earn Hoodime Cashback points?

A customer can earn Hoodime Cashback points by shopping at any Hoodime merchant partner. Hoodime merchant partners have the flexibility to choose how much cashback they want to give to customers, and customers can see this on their Hoodime app, under "Find a Business" in the left navigation pane

2. How does a customer redeem Hoodime Cashback points?

A customer can redeem Hoodime Cashback points by shopping at any Hoodime partner merchant. While paying for the merchandise, a customer can choose to redeem previously accumulated Hoodime Cashback points. If the customer chooses to do so, all he needs to do is to tell the Hoodime partner merchant how many points he/ she wants to redeem. The Hoodime partner merchant will ask for the customer's account number (phone number) in order to identify the customer and redeem the number of points requested for cashback. As simple as that.

3. Is a customer forced to redeem Hoodime points only at the business where he earned the points?

No. A customer can redeem his/ her Hoodime points at ANY Hoodime merchant partner. Since Hoodime is a cross-merchant loyalty program, customers have complete flexibility in earning and redeeming Hoodime points

4. Does a customer have to pay anything to be a member of the Hoodime Cashback Rewards Program?

Customers don't have to pay anything to be a member. It is absolutely free for them. Businesses that are Hoodime merchant partners may or may not have to pay a small fee to be a part of the Hoodime Cashback Rewards Program

5. Does a customer have to carry a membership card in order to avail the Hoodime Cashback Rewards Program?

Customers don't need to carry a physical card. All they need to do is to download the Hoodime mobile app available for free download for Android and iOS and sign up. When a customer is shopping, all he/ she needs to do is tell the business owner his/ her account number in order to receive or redeem Hoodime Cashback points. For simplicity sake the account number is the same as your cell phone number, so there is one less thing tht you need to remember!

6. How can a business send out offers/ deals to customers

Using a very simple interface in the Hoodime Business app, a business can send out deals to customers in just a few minutes. Open the Hoodime Business app (the red app), on the left navigation pane, select "Compose Deal/ Offer" and follow the steps.